How to Stop Receiving Marketing Message from WhatsApp Business: Many Indian companies have started using WhatsApp to send promotional messages, which has left users’ inboxes overflowing with messages.
Concurrently, measures are being taken by the government to implement more stringent policies in order to counter corporate spamming.
WhatsApp is becoming a more and more popular communication tool for businesses. It may be used for a wide range of tasks, such transaction updates, ticket confirmations, and marketing campaigns. This shift indicates a break from their usage of SMS for these objectives.
Additionally, WhatsApp has added features that provide users more control over how they communicate with one another on the network.
Therefore, unless customers explicitly accept to be contacted by opting in to chat, companies are unable to have continuous interactions with them. This provision guarantees the autonomy of users to efficiently govern their communication channels.
Upon receiving the initial message from a business, users are presented with three interaction options:
This action adds the business to the Blocked contacts list. Once blocked, the business cannot directly message the user, although they retain access to their business profile and catalogue.
Users have the option to report a business if they believe it is violating WhatsApp Business Messaging Policy.
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Users may select this option to maintain ongoing communication with the business. Additionally, users can opt in by initiating a message to the business.
Some companies may provide users with the option to opt out of receiving marketing communications by clicking the “Opt out of marketing messages” button on the chat window.
By choosing this option, you may let the company know that you would like your WhatsApp number to be taken off of their marketing distribution lists.
Users still have the ability to ban the company if this function isn’t working or isn’t available at all. It’s crucial to remember, though, that if you stop a business from contacting you, you can’t message that firm back.
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