Reliance Jio has launched Saarthi digital assistant within the Myjio app. Operator has introduced the JIO Saarthi as an in-app digital assistant for its customers.
Saarthi is a voice based assistant that has been designed to make it easier for customers to recharge their numbers. It is integrated in Myjio app to facilitate seamless digital recharge.
Jio said that Saarthi integration will be available to users by the end of July 27 for iOS and Android. Jio Saarthi is a first of its kind digital initiative, offering a simplistic way for customer who struggle to make recharge via the Myjio app.
The company assisted customer journey innovation will encourage adoption of digital recharges users who have so far been unsure about the digital recharge process.
Here is how it works
Step-by-step voice directions for picking up a recharge option through the Myjio App. Saarthi is designed to help users locate payment details and use their debit cards or credit cards for digital recharges. Jio Saarthi available in English and Hindi, However Reliance is planning to make it available in 12 regional language gradually to ease the recharge process for all customer in India.
Myjio app is being described as a first of its kind digital initiative by the company. It appear right after the operator became India’s number 1 telecom service provide, beating Vodafone , Idea in the process.
You need to update to the latest version of Myjio app. The digital is being in the form of floating icon that users can tap when they want to make digital recharge.
For more details: Saarthi digital assistant launched to ease digital recharge
To get voice based guidelines on recharge, you will need to tap on the floating icon.
Assistant will immediately take you through the recharge process.
Jio Saarthi helps users to select the best plan for their need and then make payment.
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